Data Collection and Processing

We collect personal data that you voluntarily provide when using our services, such as your name, email address, phone number, and any information related to repair requests or technical inquiries. This data is processed solely for the purpose of delivering and improving our repair services, coordinating technical workflows, and maintaining service records.

We also automatically collect certain technical data, including IP addresses, browser type, and usage patterns, to enhance platform functionality and security. This information is aggregated and anonymized where possible.

Cookies and Tracking

Our platform uses cookies and similar tracking technologies to ensure proper operation, analyze traffic, and remember user preferences. You can manage cookie settings through your browser at any time. We do not use cookies for advertising or profiling purposes without explicit consent.

• Essential cookies for session management and security.
• Analytics cookies to understand platform usage and improve services.
• Functional cookies to remember your preferences and settings.

Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third parties. Your information may be shared with trusted service providers who assist us in operating our platform and delivering repair services, such as payment processors or technical support partners. These providers are contractually bound to protect your data and use it only for the purposes we specify.

We may disclose your data if required by law, to enforce our terms, or to protect the rights and safety of our users and the public. In such cases, we will notify you where legally permitted.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Once no longer needed, your data will be securely deleted or anonymized.

Your Rights and Contact

You have the right to access, correct, delete, or restrict the processing of your personal data. You may also withdraw your consent at any time, object to processing, and request data portability. To exercise these rights, please contact us using the details below.

If you have any questions, concerns, or requests regarding your privacy, you can reach us at:

• Email: info@rapidrepaircentre.com
• Phone: +7 (7172) 745181
• Address: Кенесары көшесі, 357

We will respond to your inquiry within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

Last updated: January 2025